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Technical Support Feedback

At Mikrotec, we're working hard to make sure your Internet experience is the best it can possibly be. If you would like to comment on your helpdesk experience, fill out the form below. Your name and email address are optional but you must include them if you would like a response.

Fields in RED are optional

Your Name:
Your Email Address: (yourusername@domain.com)

Technician:

Other Technician (fill in the name):

Overall Technician Rating:
1 = poor, 5 = excellent

1 2 3 4 5

Friendliness of the Technician:
1 = poor, 5 = excellent

1 2 3 4 5

Professionalism of the Technician:
1 = poor, 5 = excellent

1 2 3 4 5

Technical Knowledge of the Technician:
1 = poor, 5 = excellent

1 2 3 4 5

Overall Internet Service Quality:
1 = poor, 5 = excellent

1 2 3 4 5

Time spent on hold:

The date of your call (mm-dd-yy):

What time did you call?

Was the problem resolved to your satisfaction?

Should the helpdesk remain open 24 hours a day, 7 days a week?

Would you recommend Mikrotec to your friends?

Comments: